Orders & Shipping
How long does delivery take?
We deliver across the UAE within 5–10 working days. Orders placed before 12 NOON are usually processed the same day.
How can I track my order?
Once your order is shipped, you’ll receive a tracking number via email or WhatsApp. You can use it to monitor the delivery status in real time.
Do you ship internationally?
We currently ship within the United Arab Emirates, the GCC, and select countries. Please stay tuned, as we plan to expand our shipping destinations in the near future.
What should I do if my order is delayed or missing?
If your order hasn’t arrived within the estimated timeframe, please contact us at sales@glowwithbp.com and we’ll assist you immediately.
Products & Returns
Are your products authentic?
Absolutely. We source all products directly from verified and trusted vendors. Everything sold on Glow with BP is 100% genuine.
What if the product doesn’t suit my skin?
Your safety comes first. If you experience any irritation or the product simply doesn’t work for you, reach out to us within 3 days to discuss a return or exchange.
Do you offer returns or refunds?
Yes, we have a flexible return policy for unused, unopened items within 3 days of delivery. For more details, please visit our Returns & Refunds Policy page.
How can I get help choosing the right product?
Feel free to reach out to our skincare support team via email or Instagram. We’ll guide you based on your skin type and concerns.