Privacy Policy
Effective Date: 25/5/2025
Last Updated: 25/05/2025
1. Information We Collect
We collect personal information that you provide directly to us when you:
- Make a purchase
- Create an account
- Subscribe to our newsletter
- Contact customer support
- Participate in promotions
This may include:
- Full Name
- Email Address
- Phone Number
- Billing & Shipping Address
- Payment Information (handled securely through our payment processors)
- Order History
- Any other information you voluntarily provide
We also collect technical data such as:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on site
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Provide customer support
- Improve and personalize your shopping experience
- Send order updates and marketing emails (only if you opt in)
- Prevent fraud and ensure site security
- Comply with legal obligations
3. Sharing Your Information
We do not sell or rent your personal data.
We only share your data with trusted third parties such as:
- Payment gateways (e.g., Stripe, PayTabs)
- Shipping providers and logistics partners
- Marketing tools (e.g., email platforms, SMS services)
- Shopify and related apps that power our store
- Legal authorities (if required by UAE law)
All third parties are obligated to keep your data secure and only use it for the agreed purpose.
4. Data Security
We use industry-standard security measures, including SSL encryption, secure payment gateways, and regular website monitoring to protect your personal data.
5. Your Rights
You have the right to:
- Access, correct, or delete your personal data
- Withdraw consent at any time (e.g., unsubscribe from marketing)
- Request a copy of the data we store
- Lodge a complaint with a data protection authority
To exercise your rights, contact us at sales@glowwithbp.com
6. Cookies & Tracking Technologies
We use cookies to:
- Enhance user experience
- Remember cart and login sessions
- Analyze website traffic
You can control cookie preferences through your browser settings.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those websites. Please review their privacy policies before providing any personal data.
8. Children’s Privacy
Glow With BP does not knowingly collect or store information from individuals under the age of 13. If we learn that we’ve collected data from a child, we will take appropriate steps to delete it.
9. Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be posted here with the updated "Last Updated" date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, contact us at:
- Email: sales@glowwithbp.com